Terms and Conditions

All bookings accepted are subject to these conditions unless alternative arrangements have been made with the Booking Manager.

Deposit

A deposit of $200.00 is required to secure your booking.

Cancelations

For confirmed bookings cancelled more than 1 month prior to your arrival date, your payment will be refunded less any fees incurred returning the payment to you.

For confirmed bookings cancelled less than 28 days prior to your arrival date, no refund is payable unless the booking date can be filled in which case you will be refunded the deposit less any fees incurred returning the payment to you.

Check in & Check out

Check in is 2pm unless alternate arrangement have been made with the Bookings Manager.  Check out is 10am and will incur a late fee if the cleaning process is delayed.

Rates

Accommodation rates and conditions are subject to change without notice. Bookings made 3 months or more ahead of time will be adjusted prior to arrival should the rate change.

All rates are in Australian Dollars.

All rates include Goods and Service Tax unless indicated otherwise.

Rates are for accommodation only unless indicated otherwise.

A surcharge may apply depending on the number of persons and/or the number of children being accommodated. This will be confirmed at the time of booking.

It is essential that you enter your contact details correctly and that the number of persons being accommodated is accurate.

Responsibility

It is your responsibility to read and understand fully and accept these terms and conditions of  Hensman road apartments.

Hensman road apartments makes every effort to ensure that the information presented at the time of publication is accurate, Hensman road Apartments disclaims and will be exempt from liability in respect of anything misleading, false, incomplete or inaccurate and any errors, misdescription and all associated disappointment, loss, expense, damage, inconvenience, death, shock, injury or illness, however caused.

 Damage or loss of property belonging to the apartment will be charged directly to your credit card on departure.